Cancellation and Refund

We want you to be completely satisfied with the services you receive from Frame Run. This Refund and Cancellation Policy outlines our policies for refunds and cancellations. By using our website, you agree to the refund and cancellation policies described below.

Refund Policy

We offer refunds for services that are not satisfactory, provided that you notify us within hours of the completion of the service. To be eligible for a refund, the service must not meet the specifications outlined in the contract or proposal. Refunds will be processed within 30 days of receipt of your refund request.

If you choose to cancel a project after we have started working on it, we reserve the right to charge a cancellation fee. The cancellation fee will be determined based on the work completed up to the point of cancellation.

We do not offer refunds for services that have been completed satisfactorily or for services that have been provided for more than 3 hours.

Cancellation Policy

You may cancel a project at any time by notifying us in writing. If you choose to cancel a project after we have started working on it, we reserve the right to charge a cancellation fee. The cancellation fee will be determined based on the work completed up to the point of cancellation.

If we are unable to complete a project for any reason, we will notify you as soon as possible and provide a full refund of any fees paid.

Changes to this Refund and Cancellation Policy

We may update this Refund and Cancellation Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any changes.

Contact Us

If you have any questions or concerns about our Refund and Cancellation Policy, please contact us at infocare@framerun.com.